The Philosophy: Business Process Management (BPM)
From strategy to business success, there is a long way to go: We know the abbreviations. BPM is more than just a tool or methodology. By implementing a suitable BPM strategy, corporate goals can be achieved much faster than with conventional approaches. As they say, ‘what's better’ is the enemy of ‘what's’ good. In the BPM environment, many BPMS solutions are offered - but few deliver what they promise when it comes to implementing the BPM strategy at all levels. In order to be able to act quickly and agile in the melting pot between business model, business strategy and IT infrastructure, OpenText AppWorks is a proven tool, as it includes all the necessary levels for orchestrating business processes as well as IT applications. This makes it easier and faster to implement strategies.
Create freedom of choice: Nothing is more powerful than freedom. Which decision-maker isn't familiar with this situation: A decision has to be made, but the margin for decision-making tends toward zero. As part of the implementation of a BPM strategy on the appropriate platform, we create freedom of choice through agility, which allows us to react quickly and efficiently to market changes or to implement strategies faster than the competition.
AI - smart BPM: AI essentially analyses data to extract patterns and make predictions. It does this by combining large datasets with intelligent AI algorithms – or sets of rules – that allow the software to learn from patterns in the data. In combination with BPM, is AI a powerful automation accelerator in business processes. In addition, AI helps create more value for the business from your existing documents in ECM (Enterprise Content Management) systems. Another term for this innovative approach is Business Orchestration and Automation Technologies called BOAT.
Automation: Increasing productivity through automation is a key element in the implementation of BPMS. Another advantage can be achieved by the integrated Enterprise Service Bus (ESB), as media breaks to existing systems can be closed with the existing connectors.
Cost Reduction: Digitizing manual processes frees up resources for activities with higher added value. In addition to cost reduction due to digitalization, if thought and implemented cleverly, the yield can be increased at the same time.
Business Process Reengineering: The key question is: Is the process needed? If so, the aim is to preserve the proven, average and critically redesigned in the context of optimization and with the possibilities of using technology.
Integration: Borders are there to be bridged. The aim is to design processes without media breaks - within the own value chain as well as across the entire supply chain. The corresponding tools are available.
Post-Merger Integration: The fairy tale of 'low hanging fruits' has certainly been heard and experienced by everyone today - even the merging of organizations or parts of them, in practice, is more involved and more complex than expected. Hard work is needed to realize synergies quickly. By using suitable BPM strategies and tools, the integration time can be massively reduced and synergies can be realized quickly.
Time-to-market reduction: Throughput times are always critical. At the strategic level, optimizing the cash-to-cash cycle (i.e. the time it takes for an invested doller to yield two dollars) is often doomed to failure with conventional approaches as a Herculean task. The new, BPM-based management approaches are particularly suitable for such challenges.
Optimizing the working capital: The operating capital (working capital) required for the contract is charged to liquidity and must be financed accordingly. Within the framework of a BPM strategy, working capital can be optimized by optimizing the lead time as well as by integrating business partners in the supply chain in such a way, that reductions of 50 percent can be achieved (depending on the sector).
Customer Focus/Retention: Attracting new customers and increasing customer satisfaction among existing customers is always a challenge. By means of suitable (digital) processes, this existential area can be continuously optimized and improved.
Governance and Compliance: In the digital age in particular, governance and compliance are becoming increasingly important as an element of digital transformation. Background: The increasing density of rules, laws and regulations (e.g. in the international field of the SOX Sarbanes-Oxley Act, the rules for cross-border money transactions and much more) requires, For example, the authorization for system access is carried out via clearly defined digital processes, which also provide an audit trail of who, whom, when and for what has been authorized.
HR Processes: In human resources (across the whole range of hire-to-retire), a large amount of structured and unstructured data is required in a repetitive process. The BPMS automatically compiles the personnel dossier from all available data so that the responsible persons can concentrate on the essential. Processes are automated, information is forwarded to the right places and decisions are collected in a structured and traceable manner. Following the recruitment process (onboarding), the authorization manager can set up the authorization for the function-level system access (e.g. SAP, Intranet, DMS, etc.). In the reverse case, when an employee is leaving the company, it can be ensured that all system accesses with the last working day (not the end of the contract) are blocked.
Digital Transformation: 'Digital Disrupt or Die', the clock cannot be turned back. By strategically using OpenText AppWorks, you have an important and powerful tool to successfully embark on the path to the digital age. We support you with our specialists in technology management and strategic technology and business planning for the implementation of digital transformation.